KEEPING FOREST HILLS BEAUTIFUL

Working Together

Forest Hills Cooperative is a community of shareholders. And unlike in a rental community, every Forest Hills member owns a portion of our property and bears a shared responsibility for its upkeep. Members are expected to keep both the exteriors and interiors of their units clean, presentable, and properly maintained. Our maintenance staff is responsible for keeping units, appliances, and utilities functional and safe. To that end, our staff performs scheduled maintenance procedures, such as changing furnace filters, inspecting exteriors for hazards, and replacing appliances when needed.

Our staff also works hard to perform repairs and services for individual members when problems arise. If the problem is determined to be inevitable —the result of either defect or normal aging—members are not charged for the service they receive. If, however, a problem is caused by a member's negligence or misuse, a charge is assigned for the service. This charge will include the cost of any parts or items that must be replaced, as well as for labor costs, which are currently $25 per hour.

If you have a non-emergency maintenance request of any kind, you can call us at 734-971-9270. Or, you can submit a service request online using our Maintenance Request Portal .*

Regular Maintenance Service Hours

  • Monday: 9:00 AM-5:00 PM
  • Tuesday: 9:00 AM-5:00 PM
  • Wednesday: 9:00 AM-5:00 PM
  • Thursday: 9:00 AM-5:00 PM
  • Friday: 9:00 AM-4:00 PM
  • Saturday: Closed
  • Sunday: Closed

*If you are a member, and you have not yet received an email to create your online maintenance-portal account, please contact the office.

If you have a maintenance emergency outside of our regular service hours, please see our Emergency Maintenance  page for specific instructions.

 


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