25 September 2020
This is an advance notice of a disruption in water service to your building.
The Ann Arbor Water Department has contracted with Utility Metering Solutions (UMS) to replace water meters throughout our cooperative. The water meter that services your building will be replaced between 9:00 AM and 3:00 PM, according to the following schedule:
- Hardyke and Hemlock: Tuesday, October 6th, 2020
- Shadowood: Wednesday, October 7th, 2020
- Laurelwood: Thursday, October 8th, 2020
- Jonathan: Tuesday, October 13th, 2020
We expect any inconvenience to be minimal, as the actual meter replacement will take about 30 to 60 minutes. Entry should only be required in the home that has the actual meter in the basement.
The contractors will have ID badges; bright, yellow t-shirts; and jackets or vests displaying the company name as well as clearly marked vehicles. As always, a member of the Forest Hills staff will accompany the technician during this process.
Please be sure there is clear access to the water meter.
If you have pets, be sure they are confined to a bedroom or crate in your home.
After the meter replacement, you may experience sediment in your line. To clear the lines, simply run the cold water in your basement utility-tub until the water runs clear, about 5 minutes. This will help prevent the aerators in other areas of your home—such as your bathroom and kitchen sinks—from becoming clogged.
We appreciate your accommodating our staff and the UMS workers during this replacement. If you have any questions or concerns, please call me in the office.