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Reopening Our Office

New Safety Guidelines

26 June 2020

Dear Members,

It goes without saying this is an unprecedented time for all of us. Coronavirus has impacted us in ways we never imagined. We would like to extend a special thank you to the Board of Directors for your support to not only the staff but also to many members in need. The help Forest Hills Cooperative has been able to extend to those negatively impacted by COVID-19 could not have been done without their true desire to be of service to the membership. As we move forward, you will notice various changes in the way our office space and staff look as well as new practices and protocols. We understand these changes may be difficult and we are here to support you. Our goal is to collaboratively ensure we all feel safe and secure so together we can navigate the complexities of our "new normal." The actions Forest Hills Cooperative continues to take during this unprecedented time are based on the best information currently available. We are monitoring the situation and will inform you of any other changes if needed. Thank you!

What we have learned:

We are quicker and more efficient at relaying important information to those members who connect with us through email. The problem is, we do not have email addresses for nearly 50% of the membership. That is why we have to mail information to you. This is costly and takes "valuable time" in its delivery to you. If you haven't already, please provide us with your email address by sending us a short email to This email address is being protected from spambots. You need JavaScript enabled to view it..

Here are some things we are implementing to help keep our workplace safe and to support you:
  • Workplace Health Screening of all employees is required prior to the start of each day
  • will ask health screening questions prior to coming into your home or people entering the office
  • While in your homes, maintenance will wear face masks, foot coverings and gloves
  • Each employee is expected to sanitize their area/department at the beginning and ending of each day, including tools, surfaces, vehicles, & etc.
  • Barriers "sneeze shield" installed in the office for those who have direct contact with people
  • New limits on the number of people allowed in the office to one person at a time
Here are some things we expect you to implement to help keep all of us safe:
  • Call, email, message, or video conference as much as possible rather than meet face to face. We will soon be able to meet with you virtually to better help explain a process, triage a maintenance issue or conduct a meeting
  • When calling in a work order, we expect you to tell us if you have experienced any symptoms of COVID- 19, been exposed to anyone who has or have the possibility of being COVID-19 infected
  • Practice proper social distancing by staying at least 6 feet apart and refrain from shaking persons hands. Please be prepared for maintenance to ask you to leave the room they are working in or briefly leave your home to be sure we are also practicing social distancing
  • You are required to wear a face mask or cloth face covering when entering the office or when maintenance is in your home
  • Follow the CDC's prevention tips for staying safe by washing your hands often and not touching your face
  • Be considerate of your neighbors

Remember, we're all in this together!

Community Garden Time

Apply for Garden Plots

7 May 2020

It’s that time of year when we get our Community Garden up and running! Many modifications have been made to ensure everyone’s safety during the COVID-19 pandemic. The plots will be smaller to allow for proper social distancing and we may not have 24 spaces as we have in the past. Accommodations have been made for everyone’s safety throughout the entire process—from submitting an application to the actual gardening. An application for a plot can be found on the Community Garden Rules and Regulations form. All applications must be submitted and received by email no later than Friday, May 15th

Trash/Recycling Service

Working Together

5 April 2020

While trash and recycling collection is not currently impacted, trash and recyclables do have to be inside the receptacle for pick up. Please be sure to properly dispose of your trash and recyclables inside the containers, and wash your hands after taking the trash outside.

Disposal of PPE (Personal Protective Equipment, such as masks and gloves)

Face masks, gloves, tissues, paper towels, napkins, toilet paper, wipes, diapers, and bed liners are NOT recyclable. Please discard these items into a plastic trash bag that is securely tied shut, and safely dispose of it in a TRASH curb-cart or dumpster. Wash your hands well, immediately after touching any used PPE. Be careful not to touch your face while removing your mask or gloves.

DO NOT throw used PPE on the ground. Cloth masks can be washed and worn again.

Face Mask Do's and Dont's
DO
  • Make sure you can breathe through your face mask
  • Wear a mask whenever going out in public
  • Make sure your mask covers your nose and mouth
  • Wash your mask after using
DON'T
  • Do not use a mask on children under 2 years of age
  • Do not use surgical masks intended for healthcare workers
  • Do not use a mask if you have a medical condition that doesn’t allow you to wear one.

Please review our downloadable and printable How To Safely Throw Away Used PPE (personal protective equipment) fact sheet.

Thank you!

Meals for seniors during COVID19

Get Help!

5 April 2020

Who? Michigan residents over age 60
What? Meal delivery, delivery of non-perishable food items, meal pickup, daily wellness-check calls
How? Request help through MI Bridges or contact the Washtenaw County Area Agency on Aging at 800-852-7795.

Pay Monthly Charges By ACH

Stay Inside!

1 April 2020

Did you know you can pre-authorize Forest Hills to withdraw your monthly charges from your bank using ACH? It's true! Just complete the Authorization Agreement for Preauthorized Payments form and return to the office. Stay safe, and enjoy the convenience of automatic withdrawals!